After remote surveillance and AI, a robotic wave is sweeping through the safety and security industry. Beyond the technical performance of these advanced machines, which are now recognized by all, the questions now arise as to what roles to entrust to them and how to promote their integration into organizations.
Interviewed in the latest issue (in French only) of Protection Sécurité Magazine, Renato Cudicio put forward two ideas.
On the one hand, “as in many other professions where it was thought that humans, with their know-how and precision in respecting certain procedures, were indispensable, security already uses, and will increasingly use, robots, drones, AI, etc., to improve the quality and efficiency of its services. In surgery, leading practitioners are already using robots to perform certain procedures in a very precise and less intrusive way for patients. In the same way, some robots can today achieve such a level of precision, efficiency, and repeatability in the missions they are conﬁned to perform, to the point of becoming indispensable auxiliaries for all private security professionals,” explains Renato Cudicio.”
Then, he emphasizes that “the acceptance of new technologies requires education. Although everyone agrees that robots and drones are not intended to replace humans, we will still have to educate both the clients and the employees of security companies. We need to prepare field agents for the arrival of robots, otherwise we risk encountering rejections that will delay the deployment of new technologies. Just as the body rejects a transplant… The security world must realize that robotics and AI will lead to a radical transformation of work, of missions.”
In the same article, Fabien Lastreto, Sales & Marketing Director at SCOPEX, the distributor in France of the THALAMUS robot and the American V60 robot from Ghost Robotics, reminds us that “robots, like the Thalamus, are not intended to replace humans, but rather to be used to support and complement the workforce. This allows agents to focus on more rewarding missions such as interacting remotely with a joystick to remove doubt. Moreover, the robots allow to alert the agents in case of incident so that they can carry out a doubt removal, analyze the situation, the means and procedures they require and thus avoid exposing the agents to possible dangers. For the agent, working in pairs with a robot makes the job more attractive. For the security company, the investment pays for itself in terms of optimizing the workforce and increasing the value of the service.”
As the various players in the safety-security industry get into battle to integrate robotic solutions into their offer, the echoes given by PSM magazine on the thoughts surrounding robotics give an idea of the extent of the change we are making.